SeeSay 支持

联系我们

问题、bug、功能建议:[email protected]。通常 1–2 个工作日内回复。

它是怎么工作的

在任何应用里切到 SeeSay 键盘,点击键盘上的小人。SeeSay 主应用会打开并开始录音,随后把你送回原来的应用;说完再点一下小人,识别结果就插入到光标处。键盘顶栏的「中 / EN」可以切成中译英。

键盘不插入文字?

先确认已开启"完全访问":设置 → 通用 → 键盘 → 键盘 → SeeSay → 允许完全访问。键盘要靠它和主应用交换听写结果。然后确认 SeeSay 主应用已获得麦克风权限(设置 → SeeSay → 麦克风)。

"完全访问"会让键盘看到我打的字吗?

不会上传。键盘本身没有麦克风权限、不发网络请求、不含分析 SDK。它只读取光标前的文字,用途只有一个:检查你有没有手动改掉刚插入的识别结果,把改动记成纠错建议,内容不离开设备。详见隐私政策第 4 节。

我的语音去了哪里

录音实时发给阿里云百炼(新加坡)做识别和中文润色;中译英模式下,只有识别出的文字发给 Groq(美国),不含录音。我们不运营存储你语音或文字的服务器。

怎么删除我的数据

录音文件默认保留在本机,不会自动删除;设置里可以开启"自动清理 7 天前的录音",也可以一键清空所有音频。文字历史在历史页左滑删除。删除应用即清除全部数据(包括键盘扩展和 App Group)。

密码框里用不了键盘

这是 iOS 的系统规则:在密码等安全输入框里,系统会自动换回系统键盘,所有第三方键盘都是如此。

SeeSay Support

Contact

Questions, bugs or feature requests: [email protected]. We typically reply within 1–2 business days.

How it works

Switch to the SeeSay keyboard in any app and tap the typist character. The SeeSay app opens, starts recording and returns you to the app you were in; tap the typist again when you are done and the result is inserted at the cursor. The "中 / EN" button on the keyboard's top bar switches to Chinese → English translation.

Keyboard not inserting text?

Make sure Full Access is on: Settings → General → Keyboard → Keyboards → SeeSay → Allow Full Access. The keyboard needs it to exchange dictation results with the main app. Then check that the SeeSay app has microphone permission (Settings → SeeSay → Microphone).

Does Full Access let the keyboard see what I type?

Nothing is uploaded. The keyboard itself has no microphone access, makes no network requests and contains no analytics. It reads the text before the cursor for one purpose only: to check whether you hand-edited a result it just inserted, so it can suggest a correction rule. That never leaves your device. See section 4 of the Privacy Policy.

Where does my voice go?

Audio is streamed to Alibaba Cloud Model Studio (Singapore) for recognition and Chinese polishing. In Chinese → English mode, only the recognised text is sent to Groq (US), never the audio. We operate no server that stores your audio or text.

How do I delete my data?

Recordings stay on the device by default and are not deleted automatically; an optional "auto-delete audio older than 7 days" setting exists; Settings has a one-tap "delete all audio". Swipe to delete items in History. Deleting the app removes everything, including the keyboard extension and App Group data.

The keyboard does not appear in password fields

That is an iOS rule: in secure fields such as passwords the system switches back to its own keyboard for every third-party keyboard.